Frequently Asked Questions

A virtual stamp show is a way for us to bring a stamp show to you at the tips of your fingers, on your device, at your convenience. This interactive online platform provides a virtual experience for you to explore a range of booths from dealers to auction houses, philatelic professionals and societies, to family friendly stamp clubs and meet some of the biggest names in philately. You’ll be able to view stamps and other philatelic material, to chat to fellow collectors, to learn, to view webinars, and even live chat with booths around the clock.
Absolutely nothing! Virtual Stampex is completely FREE for you.
You will be able to explore many of the great products we have to offer: If you know someone who might be interested in attending Virtual Stampex, you can direct them to register using the main registration link. They will then receive their own login credentials.
Google Chrome, Safari, Firefox, and Edge.
Good internet connectivity will ensure high quality video streaming.
No, not unless you want to chat via video with booth reps. Text chat and audio chat is also available. For audio chat, you need to have a microphone and speaker on your device.
Your login details will be emailed to you ahead of the event. Please check your junk mail if you do not see the email in your main inbox.
Many booths will have direct links to their online stores where you can make purchases using standard payment methods. Some booths may provide you with order forms or other means to shop – just start a chat and explain what you are looking for so that your PTS member can help you with what you need.
Yes, for direct messages, only the booth you are chatting with will be able to see your messages. In chatrooms, others can see your messages.
Yes. Similar to a “cart”, you will be able to add documents to your “Virtual Briefcase” and then email them to yourself.
The Virtual Stampex Info Desk is staffed during the live event so you can ask questions.
You can contact the show organisers, the Philatelic Traders’ Society. Contact details can be found at www.thepts.net
More information including guides, booth holder details, a schedule of Stampex Talks and details of all attractions can be found at www.stampexinternational.com